Terms of Use Policy

Please review the Terms of Use Policy for www.greendreamlawns.com.

Form Submission, SMS, & Customer Contact Agreement

By submitting any form on www.greendreamlawns.com, you agree that your phone number and email address may receive communications from Green Dream Lawns regarding service notices, billing, promotions/deals, and other notifications. These messages may be delivered via email, SMS, calls, or voicemails.

You have the option to opt out of SMS communications at any time by replying “STOP”, and to opt out of email promotional communications at any time by clicking the unsubscribe link. Your information is only used internally by Green Dream Lawns to provide and offer services and will never be sold to any third parties.

For more information, please review our Privacy Policy.

Green Dream Lawns, LLC – Standard Terms and Conditions

Effective Date: May 1, 2025

These Standard Terms and Conditions (“Terms”) govern all services provided by Green Dream Lawns, LLC (“Green Dream Lawns” or “Service Provider”) to Clients, Contractors, and related parties. These Terms apply to residential, commercial, municipal, and institutional projects unless otherwise stated. Acceptance of any estimate, invoice, proposal, or scope of work constitutes acceptance of these Terms.

1. Performance Standards

1.1 Scope of Work

• Green Dream Lawns agrees to perform services in accordance with specifications detailed in the applicable Estimate, Scope of Work (“SOW”), or Service Agreement.

• Performance estimates such as timelines, deliverables, and resource needs are based on information provided in the Estimate or SOW and are subject to reasonable adjustment.

1.2 Pesticide Usage

• All pesticide applications shall:

  • Use products registered and approved by the U.S. Environmental Protection Agency (EPA)

  • Be performed by licensed commercial applicators or those under direct supervision, in compliance with local, state, and federal laws.

1.3 Fertilization, Nutrients, and Soil Care

• Fertilization, bio-stimulant applications, and soil care treatments will adhere to current industry standards.

• Client is responsible for maintaining adequate irrigation. Green Dream Lawns is not liable for poor results due to drought or insufficient watering.

2. Payment Terms

2.1 Commercial Services and Standalone Projects

• Full payment is due immediately upon invoice unless otherwise agreed.

• Late payments may incur a service charge of up to 5% per month.

• Green Dream Lawns reserves the right to suspend services if payments are overdue by more than 15 days.

2.2 Annual Residential Plans

• Term is 12 months, auto-renewing annually unless canceled in writing.

• Payment is made in 12 equal monthly installments.

• Late payments are subject to the same service charges.

2.3 Collections and Legal Fees

• If collections, legal counsel, or enforcement actions are required to recover outstanding balances, Client agrees to reimburse Green Dream Lawns for all associated costs.

3. Price Adjustments

Any additional work or expanded service areas outside the Service Agreement Scope require written approval and may be subject to separate Service Agreements or Change Orders.

4. Automatic Inclusion of Newly Completed Lots

4.1 Applicability

• For projects such as new developments or HOAs, newly completed lots ready for service will be automatically included in the service rotation.

4.2 Pricing and Documentation

• New lots are billed at the pre-agreed per-lot rate. Green Dream Lawns will maintain service records.

4.3 Notification

• New lots will be communicated to the Client, typically via regular invoicing.

4.4 Safety and Exclusions

• Unsafe or unsuitable lots will be flagged and communicated for Client resolution.

5. Client Responsibilities

5.1 Property Boundary Identification

• Clients must clearly mark property lines and service boundaries.

• If Green Dream Lawns prepares a boundary map, the Client must review and approve it in writing prior to service. Green Dream Lawns is not liable for service errors caused by unapproved or incorrect boundaries.

5.2 Property Access

• Client must provide access to property or provide necessary access codes, gate keys, or lockbox instructions.

5.3 Authority to Bind and Payment Responsibility

• The individual authorizing services represents they have authority to bind the Client.

• The Client accepts full responsibility for payment of all approved services.

5.4 Acceptance of Terms

• By signing, emailing, texting, or otherwise affirmatively accepting services, the Client agrees to these Terms in full.

6. Property Inspection and Claims

6.1 Inspection Period

• Client must inspect completed work within 30 days of service.

6.2 Reporting Issues

• Claims must be reported within 30 days. Green Dream Lawns will promptly investigate and, if warranted, correct any deficiencies.

6.3 Waiver of Claims

• Failure to notify Green Dream Lawns within 30 days waives any related claims for damages, dissatisfaction, or payment withholding.

7. Guaranteed Results and Service Calls

7.1 Eligibility

• Work is guaranteed for qualifying customers and based on continuous non-interrupted service. Customers must be signed up for applicable services and services are paid for or are part of the Service Program.

7.2 Guarantee

• Through free return visits within 30 days of the service received.

8. Notice of Service

Green Dream Lawns will provide reasonable notice before services, especially when legally required. Clients must ensure occupants, tenants, or authorized representatives are informed unless otherwise arranged.

9. Product Care Instructions

Clients must comply with all post-treatment care instructions, such as watering schedules. Failure to do so may void any warranties or performance guarantees.

10. Liability

10.1 Indemnification

• Each Party agrees to indemnify and hold harmless the other Party against damages arising from its own negligence or misconduct.

10.2 Property Damage

• Green Dream Lawns is responsible for repairing any direct physical property damage caused by its employees or subcontractors during service performance.

10.3 Access and Safety

• Clients must ensure safe, reasonable access to the service property.

11. General Disclaimers

Green Dream Lawns is not liable for:

• Inaccuracies in client-provided maps or quantities;

• Events outside its control, including acts of God, severe weather, or third-party interference;

• Delays caused by material shortages, labor shortages, or governmental actions.

• Estimates are valid for 30 days unless otherwise stated.

12. Confidentiality

Both Parties shall maintain the confidentiality of proprietary and sensitive business information. Confidentiality obligations survive contract termination.

13. Municipal / School Clients (if applicable)

Green Dream Lawns complies with:

• Background check requirements for sensitive sites;

• Non-discrimination laws;

• Conflict of interest declarations;

• Insurance requirements per project specifications.

14. Cancellation

Either Party may cancel services at any time by providing written notice. Cancellation does not relieve the Client’s responsibility to pay for all services rendered and amounts incurred prior to cancellation.

15. Governing Law and Venue

These Terms shall be governed by the laws of the State of Texas. Venue for any disputes shall be in Travis County, Williamson County, Bell County, Hays County, or the county where services were performed.

16. Entire Agreement

These Terms, along with any signed estimates, proposals, or service authorizations, constitute the entire agreement between the Parties and supersede all prior agreements. Any modifications must be made in writing and signed by authorized representatives.